People forget what they don’t use
Generic training delivered weeks before launch is forgotten by go-live. Effective programmes are role-specific, hands-on and delivered close to the moment staff will need them.
Simulation of real clinical scenarios — including the messy edge cases — builds the muscle memory that keeps care moving on a busy shift.
Support the floor, not just the schedule
At-elbow support in the first two weeks resolves issues before they become workarounds that undermine the whole system.
